MatchBridge News
April: Tip of the Month
Tip of the month: Customer service is a crucial element to a successful business. When applying for customer service-related jobs, show your ability to be warm and engaging. Always remember to smile, give firm handshakes, and to greet employers in a friendly manner. This will communicate that you have the skills necessary to provide quality customer service and will ensure to your employer that you are prepared for the job you are applying for.
Making the Call | The Importance of Phone Skills
Understanding telephone etiquette is one of the more underestimated professional skills. Despite the growing popularity of electronic communications, one should never disregard the importance of a solid phone call. MatchBridge recommends remembering the three C’s.
December Tip of the Month
According to John Robertson of EzineArticles.com, “…within 60 seconds people will make assumptions about your education, background, ability and personality based on your voice alone.” Remember to be clear, confident, and concise whether you are talking to a person or leaving a message. Always rehearse what you are going to say ahead of time so that your call can go smoothly.